SANAM ("SANAM", "we", "us", or "our") is committed to protecting the privacy of everyone who visits our website and engages with us. This Privacy Policy explains what information we collect, how we use it, and the choices and rights you have. It applies to sanam.world and any enquiries you submit to us.
1. Introduction
By using our website or contacting us through it, you acknowledge that you have read and understood this Privacy Policy. We process personal data in accordance with the Personal Data Protection Law of the Kingdom of Saudi Arabia (PDPL) and its implementing regulations.
2. Information We Collect
Information you provide
When you complete our contact form or otherwise reach out to us, we collect the details you choose to share, such as your name, organization, email address, area of interest, and the contents of your message.
Information collected automatically
When you visit the website, we may automatically collect limited technical information, including:
- Device and browser type, operating system, and screen settings.
- Approximate location inferred from your IP address.
- Pages viewed, links clicked, and the date and time of your visit.
- The referring website or source that brought you to us.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide the information or services you request.
- Communicate with you about partnerships, projects, and updates relevant to your interest.
- Operate, maintain, secure, and improve our website and its content.
- Understand how visitors use the site so we can make it more useful.
- Comply with applicable laws and protect our legal rights.
We do not sell your personal data, and we do not use it for automated decision-making that produces legal effects.
4. Legal Basis for Processing
We process personal data where we have a lawful basis to do so, including your consent (which you may withdraw at any time), the performance of a request you have made, our legitimate interest in operating and improving our services, and compliance with our legal obligations.
5. Cookies & Analytics
Our website may use cookies and similar technologies to keep the site functioning, remember your preferences, and measure aggregate usage. You can control or disable cookies through your browser settings; doing so may affect some features of the site. Where we use analytics tools, they help us understand traffic patterns in aggregate rather than identify you personally.
6. How We Share Information
We treat your information as confidential and share it only in limited circumstances:
- With trusted service providers (such as hosting and email providers) who process data on our behalf and under appropriate safeguards.
- Where required to comply with a legal obligation, court order, or lawful request by a competent authority.
- To protect the rights, safety, and property of SANAM, our users, or others.
- In connection with a business transfer, such as a merger or acquisition, subject to this Policy.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this Policy, to maintain our business records, and to comply with our legal obligations. When data is no longer needed, we securely delete or anonymise it.
8. Data Security
We apply appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. While we work to safeguard your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Your Rights
Subject to applicable law, you have the right to:
- Be informed about how your personal data is collected and used.
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data where there is no overriding reason to retain it.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, contact us at the contact form on our website. We will respond within the period required by applicable law.
10. Children's Privacy
Although our work supports school nutrition, this website is directed at educational authorities, institutions, partners, and adults acting on their behalf. We do not knowingly collect personal data directly from children through this website. If you believe a child has provided us with personal data, please contact us so we can remove it.
11. International Transfers
Your information is primarily processed within the Kingdom of Saudi Arabia. Where data is processed by service providers located elsewhere, we take steps to ensure it receives a level of protection consistent with applicable law.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "last updated" date at the top indicates when it was last revised. We encourage you to review this page periodically.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at the contact form on our website.